Overview

This Refund Policy outlines the terms and conditions governing refunds for services provided by Click Rank. Click Rank is committed to maintaining transparency and professionalism in all client engagements while delivering AI-powered, adaptive SEO solutions designed to help businesses generate consistent website traffic, qualified leads, and scalable revenue growth.By purchasing any service offered by Click Rank, including but not limited to Advertising & Marketing, Web Development, Mobile App Development, and Search Engine Optimization services, clients acknowledge and agree to the terms outlined in this Refund Policy.

Nature of Services

Click Rank provides digital marketing and technology-based services that involve strategy development, implementation, technical optimization, software integration, and ongoing performance enhancements.
Due to the nature of digital services, many deliverables involve:
● Immediate allocation of technical resources.
● Strategy consultation and analysis.
● Platform integration and setup.
● Proprietary implementation processes.
● Ongoing optimization efforts.
Because these services require significant time, expertise, and resource commitment, refunds are subject to the conditions outlined below.

Eligibility for Refunds

Refund requests may be considered under the following circumstances:
1. Service Non-Delivery
A client may request a refund if Click Rank fails to initiate the agreed-upon service within the timeframe specified in the service agreement, provided the delay is not caused by:
● Incomplete client onboarding.
● Delayed submission of required credentials or access.
● Failure to provide the necessary project information.
● Third-party platform restrictions or interruptions.

2. Duplicate Payments

If a client is accidentally charged more than once for the same service due to billing or technical processing errors, Click Rank will review the transaction and issue an appropriate refund for the duplicate payment.

3. Technical Incompatibility

If Click Rank’s implementation snippet or integration solution is determined to be technically incompatible with the client’s website infrastructure, and no workable alternative can be reasonably provided, the client may qualify for a partial or full refund depending on the stage of service delivery.

Non-Refundable Services
Refunds will not be issued under the following circumstances:

SEO Performance Variability
Search engine optimization and digital marketing outcomes depend on numerous external factors, including:
● Search engine algorithm changes.
● Market competition.
● Website history and authority.
● Industry fluctuations.
● Client-side website modifications.
As such, Click Rank does not guarantee specific rankings, traffic volumes, or conversion outcomes unless explicitly stated in a separate written agreement.

Completed or Partially Delivered Services

Once work has commenced, including but not limited to:
● Technical audits.
● Search Console integration.
● Snippet deployment
● SEO implementation.
● Strategy development.
● Development work or code deployment.
Refunds may not be available for completed portions of the service.

Client-Caused Delays or Interruptions
Refund requests will not be approved when delays, disruptions, or project limitations result from:
● Failure to provide website access.
● Delayed communication.
● Withholding necessary approvals.
● Unauthorized third-party interference.

SEO Performance Variability
Change of Business Preference Refunds will not be issued if a client chooses to discontinue services due to:
● Internal business strategy changes.
● Budget revisions.
● Preference for another provider.
● Subjective dissatisfaction unrelated to service delivery obligations.

Subscription and Recurring Services

For recurring monthly services, including ongoing SEO optimization and digital performance management:
● Clients may cancel future billing by submitting a written notice before the next billing cycle.
● Cancellation requests submitted after billing has been processed will apply to the following billing cycle.
● Partial refunds for active billing periods are generally not provided unless otherwise required by applicable law.

Refund Request Process

To request a refund, clients must submit a written request containing:
● Full name or business name.
● Order or invoice number.
● Date of purchase.
● Detailed explanation for the refund request.
● Supporting documentation, where applicable.
Refund requests must be submitted within 15 business days of the original transaction date. All requests are reviewed individually to ensure fairness and compliance with this policy.

Review and Processing Timeline
Once a valid refund request is received:
● Click Rank will acknowledge receipt within 3 business days
● Requests are reviewed within 7–10 business days
● Approved refunds are processed using the original payment method Processing times may vary depending on the payment processor or financial institution.

Partial Refunds
Where applicable, Click Rank reserves the right to issue partial refunds based on:
● Work completed.
● Resources allocated.
● Technical implementation already performed.
● Project milestones achieved. Refund amounts will be determined reasonably and proportionately.

Service-Specific Terms

Certain service packages, custom development projects, promotional offers, or enterprise agreements may include separate refund terms outlined in a written service contract. In the event of any conflict, the service-specific agreement will govern.

Policy Modifications

Click Rank reserves the right to modify or update this Refund Policy at any time to reflect operational, legal, or service-related changes. Updated versions will become effective upon publication on the official website.

Contact for Refund Requests

For refund-related inquiries or formal refund submissions, clients may contact Click Rank through the official support channels listed on the company website. Click Rank is committed to resolving all concerns professionally, transparently, and in good faith while ensuring fairness for both clients and the business.